Privacy Policy
This is the privacy policy for Clinic Store, accessible from https://clinicstoreeg.com
This Privacy Policy outlines how we collect, store, use, and protect your personal information. Personal information refers to data that identifies a specific individual, such as name, address, email, and phone number.
We do not consider information from unknown sources as personal information. However, we collect personal information from individuals who use our website or related web pages, including when you make a purchase, contact our customer support team by phone, or communicate with us via email.
By providing us with your personal information, you authorize us to process it in accordance with the terms of this Privacy Policy.
We may update this Privacy Policy at any time by posting the revised version on our website. The updated Privacy Policy will become effective from the date of publication. Your continued use of the website following any changes signifies your acceptance of the revised terms and conditions regarding how we handle your personal information.
Please note that all credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. We may occasionally update our Website Policies and Terms & Conditions to meet current standards and requirements. We encourage customers to review these sections regularly to stay informed about any changes. Modifications will be effective on the day they are posted.
We recommend that you periodically check our website for any announcements regarding changes to this Privacy Policy.
When you register or use our site, you may be required to provide specific personal information, including your name, shipping address, email address, phone number, and other details that are necessary to identify you.
To verify your identity, we may also request valid proof of identification, such as a copy of your passport, visa, residence permit, national ID, or driver's license.
Please note that when registering on the site, you should only post personal information, including financial details, within the account management section. This precaution helps protect you from potential fraud or identity theft.
Posting any of your personal information in areas of the site other than the "My Account" section may result in the suspension of your account.
Collection of Operational and Activity Information
We may collect information about your interactions with the site, including details about its operations and activities.
Please be aware that we may use your Internet Protocol (IP) address—a unique number assigned to your computer, server, or Internet Service Provider (ISP)—to analyze your activities and enhance site management.
Additionally, we may gather information about your computer, such as the type of browser you use, and browsing data, such as the pages you visit on the site and the frequency of your visits.
We may also collect other types of information from you or about you in ways not explicitly outlined here. For instance, we might gather data related to your communications with our customer support team or your responses to surveys. We may also collect reviews, comments, and other feedback you provide regarding your use of the site.
When we collect personal information for statistical purposes, we ensure that the data is anonymized to protect your identity.
Our use of your personal information
We use your personal information to provide services, support, and assistance through our customer team. This information helps us measure and improve the quality of our services, prevent illegal activities, enforce the terms of our User Agreement, resolve issues, collect fees, and send you promotional emails. Additionally, we may share your information with third parties, such as banks or credit card authorization companies, to process payments, verify transactions, and prevent fraud.
While we are committed to maintaining your confidentiality, there may be instances where we are required to disclose your personal information to law enforcement agencies, government bodies, or third parties. This could be due to a court order or legal obligation, or if we believe that such disclosure is necessary to protect against physical harm, financial loss, or to investigate suspected illegal activity, violations of our User Agreement, or to safeguard the rights, property, or safety of our users or others.
If our company, any of its subsidiaries, affiliates, or any of its assets related to our business are sold, we may transfer your personal information to the potential buyer to ensure the continuity of the site's operations and for the purposes outlined in this Privacy Policy. We may also share your personal information with our affiliated companies for the purposes stated in this policy.
Please ensure that your contact information, which you provided during registration, is accurate and up-to-date at all times.
Information about the products you buy will be displayed on the site
Details about the products you purchase may be displayed on the site, along with your user identity, ratings, and comments related to your use of the site.
We do not sell or rent your personal information to third parties as part of our standard business operations. Any sharing of your personal information will strictly adhere to the terms outlined in this Privacy Policy.
We will retain your personal information during and after your use of the site as required by law. This retention helps us address technical issues, prevent fraud, support legal investigations, and take any other legally mandated actions.
Third-party websites links
Our site may contain links to other websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review the Privacy Policy of any site you visit before providing your personal information. Our Privacy Policy applies solely to the personal information we collect on our website.
Cookies
Like many websites, our site uses cookies—small text files stored on your computer's hard drive. These cookies enable the site to recognize your browser with a unique, randomly generated identifier when you visit certain web pages.
The cookies we use do not reveal any of your personal information. They help us enhance your experience on the site by identifying the most frequently visited areas and improving site performance. You have the option to disable cookies through your browser settings, although doing so may not affect your ability to use the site.
No misleading and deceptive emails
We do not tolerate spam emails. If you encounter any spam or fraudulent emails, please report them to us by sending an email. You are prohibited from using our communication tools to send spam or post content that violates our user agreement. We automatically monitor messages and may manually review them to detect spam, viruses, malicious attacks, or any other suspicious or illegal activities.
We protect your personal information
By providing us with your personal information, you consent to the transfer of this information outside the country of Egypt. We take all necessary precautions to protect your information from unauthorized access, use, or disclosure. Although all personal information is encrypted, please be aware that the Internet is not a completely secure medium, and we cannot guarantee the absolute confidentiality of your information.
To safeguard your account, you must enter your username and password each time you log in or perform any transactions on the site. Please choose a strong password that includes a combination of numbers, letters, and special characters.
Do not share your username and password with anyone. If you suspect that your account has been compromised, please contact our customer service team immediately and change your password through the "My Account" section of the site.
Data Deletion
If you wish to delete your data or deactivate your account, you can do so through your account settings. Alternatively, you can contact us at info@clinicstoreeg.com with "Data Deletion" in the subject line.
How to contact us
If you have any questions or concerns regarding our collection and use of your personal information, please feel free to reach out to us at info@clinicstoreeg.com.